Customer reviews of Adams & Sons Ltd

By Catherine F on 26 February 2018 | Verified purchase

Sincerest thanks to Adams & Sons for the most immaculate customer service experience during the purchase of our new car. Nothing was too much bother, and they exceeded my expectations several times over. Particular thanks must go to Owen, who was the absolute antithesis of all car salesmen I've ever experienced; genuine, helpful, polite, informed and patient. He alone is reason to buy your next vehicle from Adams & Sons. Heartfelt thanks.

By Karen R on 22 February 2018 | Verified purchase

I found the car I was looking for on the company website, made a telephone call to confirm an appointment to view, test-drive and purchase plus part exchanging my car at the same time. The sale of the new car and the part exchange of my car was all completed within 24 hours! The service and product received was second to none and no stress whatsoever so I have already recommended Adams & Sons Ltd to friends and family.

By Martin B on 10 February 2018 | Verified purchase

The service Adams and son give is perfect, customer service brilliant I would recommend them to any one

By Stephanie C on 29 January 2018 | Verified purchase

Great service from start to finish. All the staff were really friendly and helpful. The car was lovely and clean when I collected. I love my car and will definitely use Adams and Sons again.

By Luke P on 29 January 2018 | Verified purchase

Had a great experience at Adams & Sons. Friendly service and got an outstanding deal, too.Thanks for all your help.

By Matthew D on 28 January 2018 | Verified purchase

Purchased a Kia soul from Adams and sons. Fantastic from start to finish. Decent price for the car. They serviced it put 12 months MOT on. They noticed it needed brake pads and discs and changed these. The clutch felt a little poor so they changed that as well. I will definitely be using them again when it is time for an upgrade. Thanks for a great car buying experience.

By Geoffrey T on 20 January 2018 | Verified purchase

Excellent service from Adams & Sons,allowed to take car home before buying to let my wife view. Car serviced,MOT’d & taxed during Xmas period!

By Parminder A on 09 January 2018 | Verified purchase

I’ve been too a fair few showrooms but the level of service Adams and sons provided me with when I went to go buy a car from them was next to the service of what Porsche or Bentley would provide! I dealt with a chap called Owen, we initially spoke on the phone and when I came down he picked me up from the train station had a coffee waiting for me in the car! On arrival to the showroom I was greeted by all the staff with such polite and happy faces I was very comfortable. The car was as described and Owen had all paperwork ready and waiting for me. The gent that owned the place had did a check of his own upon the vehicle and wasn’t happy with a tyre which in all fairness I hadn’t even noticed. He intructed that the car was too have the tyre changed before I left with it for him too be happy with the sale (the tyre had low tread). Whilst I was waiting I was offered food and drink by Owen and apologies for the wait. Overall these guys are amazing and the after care is great!

By Martin K on 22 December 2017 | Verified purchase

Great service from start to finish and incredibly smooth - we are delighted with our new Merc and Owen was fantastic! I would definitely recommend and we will be back!!

By Amelia S on 15 December 2017 | Verified purchase

A breath of fresh air in terms of car dealers. Very straight forward to deal with good knowledge and an excellent car to boot fully prepared