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Customer reviews of Adams & Sons Ltd

At Adams & Sons Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Adams & Sons Ltd

Adams & Sons Ltd

Based on 204 customer reviews

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  • 5

    Professional, experienced and friendly

    By Tosh C on 17 May 2017 | Verified purchase

    Very pleased with the smooth operators at Adams &a Sons. Collected the used BMW today and it's driving lovely. Fast and professional service thanks guys

  • 5

    Good old fashioned values

    By GARY T on 16 May 2017 | Verified purchase

    Nice family business, a pleasure to do business with

  • 5

    Fantastic and friendly !!

    By GARY AND MOIRA S on 16 May 2017 | Verified purchase

    Travelled all the way from the North of Scotland. Dealt with Owen. From the beginning Owen was upfront and honest about the car. Advised on what he would do to bring the car up to top standard. Owen picked us up from the train station and was friendly and in no hurry with us. He knew the car and its previous owner and the whole of the car history. Car was as described was actually still being polished when we arrived. They offered a professional but friendly service would definitely recommend.

  • 5

    Friendly, Genuine Dealer

    By Martin C on 15 May 2017 | Verified purchase

    Adams and Sons Ltd made buying my new car a genuinely pleasurable experience. The sales staff are very patient, had answers for all of my questions and were not at all pushy (thanks Owen). The owner (Verney) is quite obviously very passionate ("petrol head") about cars which is very refreshing. They offered me a fair trade in price on part ex, and fixed a very expensive issue which was noticed on the test drive, were maybe less scrupulous dealers may have tried to brush under the carpet or put a temporary fix in place for. Would I buy another car from Adams and Son...with out a doubt, Yes!!

  • 5

    Excellent Service

    By Laura H on 29 April 2017 | Verified purchase

    We had really good service from this garage when buying our Audi. Adam was very helpful throughout the whole process. Thank you.

  • 5

    Very Satisfied Customer

    By Lynda F on 12 February 2020 | Purchase not verified

    I recently bought an Audi A1 from Adams & Sons and the service I received from Owen and team was excellent. I would have no hesitation in recommending them to friends and family. When I picked the car up it was immaculate inside and gleaming outside and I am very pleased with it. Owen made the purchase absolutely painless!!! and he was a pleasure to do business with. I would also like to thank Verney for his advise Lynda F

  • 5

    Audi A1 Purchase

    By Elyssia G on 28 November 2019 | Purchase not verified

    Can’t recommend Adam and Sons enough! They are best garage I have been to. From start to finish they are very welcoming and have excellent customer service. They allowed us to inspect the car in our own time and were incredibly helpful. If you are looking for a car, look no further. Owen was amazing throughout the whole process. The cars are in immaculate condition and they go above and beyond for any queries no matter how small. Will continue to recommend them to everyone I know. I wish I could give you more than 5 stars. Thanks so much guys, I adore my Audi.

  • 5

    Since 1977

    By Richard S on 28 November 2019 | Purchase not verified

    My family has purchased and serviced multiple cars from Adams and Sons since 1977! They always value your business based on the long-term; so will always take care of you today, knowing you will come back tomorrow.

  • 5

    2016 Seat Ibiza FR Purchase

    By Surjit K on 30 March 2019 | Purchase not verified

    I purchased a 2016 Seat Ibiza from Adam's & Sons in March 2019. Due to the distance involved the car was purchased on the strength of the dealer ship's assurance that it was as described. All credit to thecstaff for a frank and detailed conversation and the prompt responses to my questions. On collection day, I travelled by train to Oakham and was expecting to then taxi it to the dealership. However, the owner had arranged for someone to pick me up instead - unexpected and appreciated. Most importantly, the car was exactly as expected and was ready with everything as agreed. No fuss, no waiting. Exactly how things should be. I could not recommend this dealership and it's people more highly. A big thumbs up and a big Thank You.

  • 5

    First class team

    By Ross W on 16 March 2019 | Purchase not verified

    From start to finish the service was friendly,professional and above all non pushy. The sales manager was helpful and provided a first class service and so far still loving my car. Worth the 200 mile round trip.