Customer reviews of Adams & Sons Ltd

By Jean T on 15 March 2018 | Verified purchase

In the past few years members of our family have purchased 7 cars from Verney and his team. That probably speaks for itself! Once again care was taken to find the right car for our needs and specification. Having found a suitable car there was no pressure -other than to take as much time and test drives as needed to make sure. The ethos of this family run business is caring for their customers. It does not stop with a purchase. Everything from attaching bridal ribbons to everyday servicing and, a couple months ago, some emergency after hours help..

By Dina V on 12 March 2018 | Verified purchase

I received great service from Adams & Sons. I had very little experience buying cars before and was a bit nervous about dealing with a garage. However, I felt completely reassured by Adams & Sons. There was no pressure, no hard sell, all paperwork in order and all questions answered. The car was as described without any hidden surprises. The major service was completed before purchase and all the documentation dealt with very efficiently. Everyone in the garage seemed very happy, clearly people there really like what they are doing and take good care of their business. I would definitely recommend Adams & Sons.

By David L on 09 March 2018 | Verified purchase

I have dealt with this firm for many years to repair and maintain my cars. When my Honda Accord needed replacing I looked at Adams & Sons’ selection of used cars. Their staff over a period of 3 months helped me find the right vehicle for my requirements. They were genuinely interested in giving advice on models and makes and were not just out to sell me any old car. Extensive test drives and their knowledge of the previous owner of an S Class Mercedes were factors in my decision to purchase the car. It is in positively immaculate condition. I have no hesitation in recommending this company. All persons I dealt with really impressed me with their patience and helpful advice.

By Mark V on 09 March 2018 | Verified purchase

Very friendly service, car prepared to high standard, all paperwork dealt with efficiently. Pleased with car and would recommend to anyone looking for a used car. Many thanks.

By Stuart W on 26 February 2018 | Verified purchase

Great service.... the car was in every way as described without any hidden surprises. The major service was completed before purchase and no expense spared in getting it ready for delivery, disks , pads, tyres all addressed. All the documentation and private plate transfer dealt with to make the whole purchase a pleasant experience. If all sales are like this...would happily recommend.

By Catherine F on 26 February 2018 | Verified purchase

Sincerest thanks to Adams & Sons for the most immaculate customer service experience during the purchase of our new car. Nothing was too much bother, and they exceeded my expectations several times over. Particular thanks must go to Owen, who was the absolute antithesis of all car salesmen I've ever experienced; genuine, helpful, polite, informed and patient. He alone is reason to buy your next vehicle from Adams & Sons. Heartfelt thanks.

By Karen R on 22 February 2018 | Verified purchase

I found the car I was looking for on the company website, made a telephone call to confirm an appointment to view, test-drive and purchase plus part exchanging my car at the same time. The sale of the new car and the part exchange of my car was all completed within 24 hours! The service and product received was second to none and no stress whatsoever so I have already recommended Adams & Sons Ltd to friends and family.

By Martin B on 10 February 2018 | Verified purchase

The service Adams and son give is perfect, customer service brilliant I would recommend them to any one

By Stephanie C on 29 January 2018 | Verified purchase

Great service from start to finish. All the staff were really friendly and helpful. The car was lovely and clean when I collected. I love my car and will definitely use Adams and Sons again.

By Luke P on 29 January 2018 | Verified purchase

Had a great experience at Adams & Sons. Friendly service and got an outstanding deal, too.Thanks for all your help.